Lowongan Pekerjaan Reservation and Ticketing Officer Cathay Pacific Jakarta Mei 2018

Position title: Reservation and Ticketing Officer - JKT

Position level: A

Reports to: Reservation and Ticketing Supervisor

RESPONSIBILITIES:
Work together with R&T colleagues and AM R&T to reduce lost call rate, increase direct sales to passenger and minimize controllable expenses (telephone, overtime, taxi)
Involve in all aspects of the Reservations & Ticketing Department’s duties.
Perform cashier duty from walk in passengers.
Always deliver CX-standard service (ACP-Approachable, Courteous, Professional) to customer
Report, communicate and share necessary information and discuss all work-related problems with AM R&T on daily basis
Proactively involved in handling E&A-related situation, e.g.: flight disruption
Special job requirement mentioned on monthly roster
Other duties as required by direct or indirect appraiser.

REQUIREMENTS:
University degree (any discipline)

Bachelor degree from any discipline

Possess good interpersonal skills, Trustworthy

Possess good customer service skills

Demonstrate good logical analytical skills.

Having good command of written and spoken English. Ability to converse in other foreign language would be an advantage

Be a good team player

Above position is under local conditions & services. Interested applicants should send their latest application at the latest January 20th 2017

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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• 16 Hari yang lalu
• Cathay Pacific
• Jakarta